Welcome to the world of Operational Excellence E-Learning. In this course you will see the Operational Excellence system and learn about the three core processes of OpEx – Loss Intelligence, Loss Eradication and Loss Prevention. Most importantly you will learn how any improvement activity can be carried out safely.

As a bonus we have also included some content from the Essential Tools Overview course!

This course uses a range of techniques to suit any learning style. You will find text to read, audio to listen along to, drawings explaining each element, videos introducing you to the topic and animations summarizing the content.

Syllabus - What you will learn from this course

• Operational Excellence: The System
• What are the benefits of using a system Operational Excellence?
• Loss Intelligence
• Loss Eradication
• Loss Prevention
• Safety Thinking

Plus bonus content from the Essential Tools Overview course

• PDCA
• Three Phases of Change
• SMART

For any system to function effectively, a range of core tools are required. This course will show you a number of the tools and techniques that you will use throughout your Operational Excellence journey. These tools include methods to effectively implement improvements, analyze losses and uncover root causes. With these in your toolbox you will be equipped to begin working withthe Operational Excellence system and start delivering savings.

This course uses a range of techniques to suit any learning style. You will find text to read, audio to listen along to, drawings explaining each element, videos introducing you to the topic and animations summarizing the content.

Syllabus - What you will learn from this course

• Core tools
  • Why do we need tools?
  • Training others
• PDCA – Plan Do Check Act
• 3 Phases of change
• SMART
• 5S
• KPI Management
• Pareto
• OEE Overall Equipment Effectiveness
• SMED
• 5 Why
• Ishikawa

It is impossible to focus on improving a KPI by focusing solely on increasing the measure. The reason KPIs such as production output or on-timedelivery are not at target level is that there are losses present in the process. By understanding the losses, you can eliminate or reduce them and subsequently improve your KPI. This course will teach you all about understanding losses and how you can begin to target them.

This course uses a range of techniques to suit any learning style. You will find text to read, audio to listen along to, drawings explaining each element, videos introducing you to the topic and animations summarizing the content.

Syllabus - What you will learn from this course

• Loss introduction
• Loss definition
• 7 wastes
• Loss understanding manufacturing
• Loss understanding non-manufacturing
• Seeing the losses
• Loss intelligence
• Loss eradication
• Loss prevention
• Cost deployment and loss deployment
• Problem Goal Criteria
• Cost benefit chart
• Bridge waterfall chart
• Course review and lessons learned

You will be introduced to Kaizens in this course, a method to identify, target and eliminate losses. You will also learn how to sustain the results you have achieved with your improvement project. Of course, you can’t do it alone, so you’ll find out about how to build your team, define your problem and goal, as well as learn about the different Kaizen models available within Operational Excellence.

This course uses a range of techniques to suit any learning style. You will find text to read, audio to listen along to, drawings explaining each element, videos introducing you to the topic and animations summarizing the content.

Syllabus - What you will learn from this course

• Introduction to Kaizen
• Team membership mix
• Problem, goal, criteria in Problem definition
• Types of projects
• Quick Kaizen
• Standard, major & advanced Kaizen overview
• Safety thinking
• Lessons learned course review

Here you will find out all about SMED –Single Minute Exchange of Die. Learn how using the SMED approach can dramatically reduce setup time using an 8-step model. Selecting the improvement, creating the team, recording the changeover process, executing the action plan, organizing and optimizing tool usage, monitoring the results, and sustaining the gains through training will all be covered.

This course uses a range of techniques to suit any learning style. You will find text to read, audio to listen along to, drawings explaining each element, videos introducing you to the topic and animations summarizing the content.

Syllabus - What you will learn from this course

• Introduction to Single minute exchange of die
• Selecting improvement assignment
• Setting the goal
• Describing the changeover process
• Current changeover analysis
• Execute actions
• 5S conversion parts and tools
• Check results
• Adjust, standardize and train
• Course review and lessons learned

Here you will find out how SMED principlescan apply in the office. This approach is calledSingle Minute Exchange of Documents. Learn how using the SMED approach can dramatically improve businessprocesses using an 8-step model. Selecting the improvement, creating the team, recording the changeover process, executing the action plan, organizing and optimizing data usage, monitoring the results, and sustaining the gains through training will all be covered.

This course uses a range of techniques to suit any learning style. You will find text to read, audio to listen along to, drawings explaining each element, videos introducing you to the topic and animations summarizing the content.

Syllabus - What you will learn from this course

• Introduction Single Minute Exchange of Documents
• Select Improvement Assignment
• Setting the Goal
• Describing the Changeover Process
• Capture Improvement Opportunities
• Execute Actions
• 5S in the Office
• Check the Effects
• Adjust, Standardize, Train
• Course Review and Lessons Learned

5S is a methodology created by Toyota in Japan and creates a safe, efficient, effective, and sustainable work area. This course teaches you how use the 5S method to create an organized workplace. Translated from the original Japanese, 5S stands for Sort, Set, Shine, Standardize and Sustain. This course guides you through the implementation of each S and will teach you how to apply 5S in your own business.

This course uses a range of techniques to suit any learning style. You will find text to read, audio to listen along to, drawings explaining each element, videos introducing you to the topic and animations summarizing the content.

Syllabus - What you will learn from this course

• Organized workplace
• 5S
• Creating 5S areas & teams
• Sort
• Set
• Shine
• Standardize
• Sustain
• Course review and lessons learned

In this course you will gain a deeper understanding of how to leverage the power of your team to deliver significant improvements. From working with the team and building a shared problem definition to deploying Operational Excellence tools to deliver a common goal. You will also learn about working with different personality styles and skill levels.

This course uses a range of techniques to suit any learning style. You will find text to read, audio to listen along to, drawings explaining each element, videos introducing you to the topic and animations summarizing the content.

Syllabus - What you will learn from this course

• Working with teams
• Mission, vision, values
• Balanced scorecard
• Deployment
• Understanding personality or Belbin
• Team Kick-off meeting
• Team boards and visual management
• Radar charts
• Course review and lessons learned

Here you will use the Quick Kaizen methodology to understand how to deploy your Operational Excellence tools to deliver your improvement project. You will be guided step-by-step through the process, equipping you with skills and knowledge which can be applied to real world problems in your own organization.

This course uses a range of techniques to suit any learning style. You will find text to read, audio to listen along to, drawings explaining each element, videos introducing you to the topic and animations summarizing the content.

Syllabus - What you will learn from this course

• Introduction to quick Kaizen
• Problem description
• Temporary countermeasures
• Root cause analysis
• Action plan
• Follow Up and evaluation
• Audit and sign-off
• Course Review and lessons learned

To ensure that any gains made from your improvement work are sustained, it is important to build and adhere to standards. This course will take you through a number of elements to ensure that you are able to standardize and sustain your improved processes. From high level Standard Operating Procedures down to One Point Lessons, you will learn how to lock in the gains here.

This course uses a range of techniques to suit any learning style. You will find text to read, audio to listen along to, drawings explaining each element, videos introducing you to the topic and animations summarizing the content.

Syllabus - What you will learn from this course

• Standardized work overview
• Cycle time
• Flow creation
• Load leveling and scheduling
• Work elements
• Work element sheets
• Standard operating procedure
• One point lesson
• Daily facility check sheet
• Course review and lessons learned

It is important to constantly monitor performance to give feedback to the business about how processes are working. Improved processes can be tracked to ensure the improvements are maintained, whilst other processes can also be monitored to provide information on where to focus the next improvement activity. PCS boards and audits are just some of the methods used to monitor business performance and you will find them all here in this course.

This course uses a range of techniques to suit any learning style. You will find text to read, audio to listen along to, drawings explaining each element, videos introducing you to the topic and animations summarizing the content.

Syllabus - What you will learn from this course

• Performance Control System
• PCS Shift, day, week
• KPI tracking holding the gains
• Bringing project KPI back on track
• Quick Kaizen audit and sign-off
• Standard, major, advanced Kaizen audit overview
• Monitoring and adjusting SMED audit
• 5S audit
• Course review and lessons learned

• Summary of key points of all Courses
• Final review before Certification Test